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Integrity Test 1

By on Oct 7, 2014 in Health | 0 comments

integrity

The other Friday, this cheque arrived in the post. Whilst it may seem like nothing unusual, this cheque was a duplicate payment for an invoice sent in the previous month.

I had submitted an invoice then had to correct it due to an error in the names listed. In sending the correction, I made it very clear it was not a request for payment, only an amended document for their records.

Imagine my surprise and then subsequent disappointment when I realised it was a doubling up of the original invoice.

3 Questions arise from this:

1. What would you do?

2. What should I have done?

3. What did I do?

Leave your answers below in a comment.

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