Integrity Test 1
The other Friday, this cheque arrived in the post. Whilst it may seem like nothing unusual, this cheque was a duplicate payment for an invoice sent in the previous month.
I had submitted an invoice then had to correct it due to an error in the names listed. In sending the correction, I made it very clear it was not a request for payment, only an amended document for their records.
Imagine my surprise and then subsequent disappointment when I realised it was a doubling up of the original invoice.
3 Questions arise from this:
1. What would you do?
2. What should I have done?
3. What did I do?
Leave your answers below in a comment.